Return Policy

Return and Exchange Policy:

At Jeba Thrifts Shoes, we value your satisfaction with every purchase. Please read our return and exchange policy carefully:

Return Policy:

• We accept returns within 30 days of the delivery date.
• Returned items must be unworn, in their original packaging, and accompanied by the original receipt or proof of purchase.
• Returns are eligible for store credit only.
• No refund or exchange on stockpiled items.

Exchange Policy:

• We offer exchanges for size or style within 30 days of the delivery date, subject to availability.
• Exchanged items must be in unworn condition, with original packaging and proof of purchase.
• Size or style exchanges are subject to stock availability.
• No refund or exchange on stockpiled items.

Exceptions:

• Items marked as clearance or final sale are not eligible for return or exchange unless deemed faulty.

How to Initiate a Return or Exchange:

1. Contact our customer service team at Jebathrifts@gmail.com or reach us at 08126997694 to request a return authorization.
2. Pack your items securely, including the original packaging and proof of purchase.
3. Ship the item back to us using a trackable shipping method.
4. Once we receive your return, we'll process it promptly and issue store credit or exchange as per your request.

For any inquiries or assistance regarding our return and exchange policy, please don't hesitate to reach out to our customer service team.

Thank you for choosing Jeba Thrifts Shoes!